Last Amended: March 28, 2026

Bardon Trees respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who We Are

Bardon Trees
Email: admin@bardontrees.com.au
Phone: 0420 755 534
Location: Queensland, Australia

What Information We Collect

We may collect personal information including:

• Name
• Phone number
• Email address
• Property or site address
• Details about tree services requested
• Photos or documents you submit via our forms
• Communications between you and Bardon Trees

We only collect information that is reasonably necessary to provide our services.

How We Collect Information

Personal information may be collected when you:

• Submit a contact or quote request form
• Contact us by phone or email
• Provide information during an assessment or service
• Interact with our website

How We Use Your Information

We use personal information to:

• Respond to enquiries and quote requests
• Arrange assessments and services
• Communicate about your job or request
• Manage scheduling and service delivery via ServiceM8
• Meet legal and regulatory obligations
• Improve our services and customer experience

We do not sell or rent your personal information.

Disclosure of Personal Information

We may disclose your information to:

• Service providers assisting us (e.g. ServiceM8, IT providers)
• Contractors or staff involved in delivering services
• Authorities where required by law

All reasonable steps are taken to ensure third parties handle information securely.

Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

Information is stored securely using industry-standard systems and procedures.

Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us at admin@bardontrees.com.au.

Cookies and Website Analytics

Our website may use cookies or analytics tools to improve performance and user experience. These do not identify you personally.

You can disable cookies through your browser settings if you prefer.

Complaints

If you believe we have breached your privacy, please contact us so we can investigate and respond.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on our website.